Zero In On Your
"Eight of our team members, including myself, took the ZERO IN FORMULA Customer-Centric and Innovation course; the team thoroughly enjoyed it. The greatest value we obtained is that our team now has a structured approach (the CCI fundamentals) to being a highly customer-centric and innovative team."
Paul Poirier - EISA Senior Advisory Board Member
Only $297 CAD
If you’re reading this, it's probably because you’re eager about finding out how to build a business that both your customers and your team members love. That's great!
Understanding and applying the 2 main ingredients for a thriving business will change your trajectory and set your company up for long-term success. I stopped talking to business leaders about traditional strategic plans and started talking about how to build a customer centric and innovative business.. When I made this switch with the clients I work with, it was so powerful,
I wanted to share it with as many people as I could, I wanted every business leader I met to learn about it too. It’s an amazing feeling to serve others and help them build a thriving business.
If you’re up for the journey, I will be your guide in this course. I’ll be there with you, step-by-step as you learn to discover how to build a brand customers love and company people are passionate to work for.
"I have read The Zero In Formula and taken the course; both of which I found extremely valuable. The course in particular really helped me to visualize the ‘who and why’ after fully understanding the three building blocks to a successful business. This forward-thinking approach is also shaping our foundation’s purpose, direction, and values to encompass customer centric innovation. The CCI Assessment Tool was particularly helpful in identifying areas of improvement. In addition, Dennis provides several incredibly valuable templates to assist in deepening this focus. I highly recommend this course either as a complement to the Zero In Formula book, or on its own."
Deb Aben, Executive Director, The Kawartha-Haliburton Children’s Foundation.