Aligning the worlds of Leadership, Innovation,

and Change Management to achieve excellence!

Zero In is here to help small to mid-sized companies in the service industry transform their business, separate themselves from their competition, and grow their profits by up to 50%.

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By first measuring what you are doing well, and where you have areas of opportunity, together we can Zero In on some strategies to help you differentiate your business and see the GROWTH that you know is possible but have not yet been able to attain.

Measure...Tweak...Learn...Repeat!

WHAT WE DO · We help small to mid-sized companies in the service industry transform their business, separate themselves from their competition, and grow their profits by up to 50%.

HOW WE DO IT · We follow a unique 5 step process to help both you and us better understand your business, your strengths, your areas of opportunity, and then we “Zero In” on some strategies that will differentiate you from your competitors and be THE business that your customers want to deal with.  We use a combination of Design Thinking and Customer Experience strategies and collaborate with you on determining and implementing strategies that your customers crave.  When we're done, we leave you fully equipped to take the keys and continue to develop new strategies using the same 5 step process moving forward.

RESULTS · We have worked with companies in a variety of service industries (healthcare, insurance, trades, non-profit, government, etc.) identify their unique challenges.  Then, together we have developed and implemented strategies that revolve around delivering innovative experiences that make customers want to do business with them ahead of their competition.  Businesses see improved efficiencies, increased customer retention, reduced costs, and the growth they knew they were capable of achieving.

NEXT STEPS · Wondering how Zero In can help you be THE business to work with in your industry? Contact us and let's find out!

Introductory Consultation

At Zero In, the mission is to help as many businesses as possible differentiate themselves form their competitors and drive growth.

Through a combination of leadership, innovation, customer experience, and change management expertise and guidance, let us help you determine how you can differentiate your business.

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Ask about our Organizational Assessment Toolkit to see how you can measure and improve on several tangle and intangible aspects of your business.