Helping companies disrupt their industry through customer centric innovation
Zero In is here to help small to mid-sized companies transform their business, separate themselves from their competition, and grow their profits by up to 50%.
WHAT WE DO · We help small to mid-sized companies transform their business, separate themselves from their competition, and grow their profits by up to 50%.
HOW WE DO IT · We follow a unique 5 step process to help businesses become the leaders in their sector through Customer Centric Innovation (CCI). First, we work with you to better understand your business, your strengths, your areas of opportunity, and then we “Zero In” on some strategies that will differentiate you from your competitors and be THE business that your customers want to deal with. We use a combination of Design Thinking and Customer Experience principles to develop and implement an innovative customer experience strategy for your company. When we're done, we leave you fully equipped to take the keys and continue to develop new strategies using the same 5 step process moving forward.
RESULTS · We have worked with companies in a variety of industries (healthcare, insurance, trades, non-profit, government, manufacturing, hospitality, etc.) identify their unique challenges. Then, together we have developed and implemented strategies that revolve around delivering innovative experiences that make customers want to do business with them ahead of their competition. Businesses see improved efficiencies, increased customer retention, reduced costs, and the growth they knew they were capable of achieving.
NEXT STEPS · Wondering how Zero In can help you be THE business to work with in your industry? Contact us and let's find out!