SERVICES
Work with Zero In to help make your business or organization more Customer Centric and Innovative
Turn your customers into fans
Create a culture of innovation in your team
WORKSHOPS
Work with Zero In directly to implement any or all parts of The Zero In Formula through hands on workshops. Available in person (where and when applicable) as well as via online video sessions.
The Zero In Formula – Consulting/Workshop Package
Whether you are a solo entrepreneur, a small to medium sized business, or a large organization, the workshops below are designed to make you as
Customer Centric and Innovative as possible.
Work with Zero In for the full package of workshops or pick the ones that resonate the most with your business.
CCI Assessment
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Start by assessing how customer centric and innovative your business or team is currently
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Take the assessment for FREE to receive your CCI score
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Take the PREMIUM version of the assessment for only $29.95 to receive a report analyzing your results along with suggested strategies and tools that you can implement today
- Add on dedicated consulting time with Zero In to review your results and discuss the next steps for your business
Discover Your Company’s Purpose and Direction
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Includes a survey for you and your team to fill out prior to the workshop session
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Receive dedicated consulting time with Zero In to review your survey results and then brainstorm together to refine your mission, vision, and values
Knowing Your Customers
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Dedicated consulting time with Zero In to
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Review templates and determine action items for your business
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Review and refine completed templates
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Your Ideal Customer
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Dedicated consulting time with Zero In to
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Review CLV template and determine action items
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Review and refine completed CLV calculations
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Creating the Ultimate CX
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Dedicated consulting time with Zero In to
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Review CX best practices and determine action items
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Review and refine CX strategies for your business
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Creating a Culture of Innovation
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Dedicated consulting time with Zero In to
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Review innovation best practices and principles and determine action items
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Review and refine innovative practices for your business
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Leading an Innovative Company
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Dedicated consulting time with Zero In to
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Review innovation leadership best practices
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Determine take-aways for you and your business
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Finding and Incentivizing the Good Apples
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Dedicated consulting time with Zero In to
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Review of the ideal skills and behaviors for your team members
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Discuss strategies to find and incentivize for these skills and behaviors
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INNOVATION / BRAINSTORMING SESSIONS
Have Zero In facilitate innovation and brainstorming sessions with your team. Enjoy engaging ideation sessions with various tools and techniques to get the creative juices flowing and find new innovative ways to solve your challenges.
Short/Focused Session
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Pre-workshop discovery call – 1 hour
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Workshop preparation and design to create the ultimate ideation session
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2 hour facilitated ideation session
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Documented take-away items for the team to pilot and test
Half-Day Session
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Pre-workshop discovery call – up to 2 hours
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Workshop preparation and design to create the ultimate ideation session
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3.5 hour facilitated ideation session
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Documented take-away items for the team to pilot and test
Full-Day Session
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Pre-workshop discovery call – up to 2 hours
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Workshop preparation and design to create the ultimate ideation session
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7 hour facilitated ideation session
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Documented take-away items for the team to pilot and test